You love CERISE? CERISE loves you « a lot, passionately, madly » !
As soon as you book on our website or after the first night you stay in a CERISE property, you become a « CERISE Guest ».
You just need your email address to enable you to earn benefits of « La CERISE sur le gâteau »
If you spend100€ at CERISE you earn 4 points*
1point = 1€ reduction on your next stay at CERISE
Our programme called « La CERISE sur le gâteau » enables you to reach the following status according to your stays at CERISE over the year.
« a lot » will give you 50% extra bonus points
« passionately » will give you 75% extra bonus points
« madly » will give you 100% extra bonus points
Your loyalty is rewarded and earned with no loyalty card to produce.
Your points are valid indefinitely as long as you stay in Cerise once every 2 years.
* scale which can change according to the place and length of stay.
Cerise's clients are called guests. Whether you come for business or leisure, the « Cerise sur le gâteau » Loyalty Program allows you to earn points at your rhythm with extra benefits. Each different guest status gives you more benefits and rewards.
Join / Earn points / Your status
Join: You are a « Cerise guest » the first time you buy, log in with your address mail and then you can fill in further details on the web site by filling in the form.
Earning points: A point is a way of measuring your loyalty to Cerise and it is transformed into euros by a simple system. 1 point = 1 Euro. Every night's stay in Cerise will bring you points. The points are earned according to the stays and are calculated over a period of 12 months from the first visit.
How the points are calculated:
- According to the scale in the booking and general conditions attached.
- According to the place of stay.
- According to the rate and the length of stay.
Your status: a lot, passionately, madly
When the guest's status is reached, you can use the benefits immediately up until the anniversary date and then it is extended for the next 12 months.
You change automatically status as soon as you reach the right number of points.
Status « a lot »
This status is reached when you have earned 30 points*
With this status you earn 50% extra bonus points.
Status « Passionately »
When you have 100 points* you reach this status automatically.
With this status you earn 75% extra bonus points.
Status « Madly »
When you have 200 points* you reach this status automatically.
With this status you earn 100% extra bonus points.
*example of a scale which can be changed
By multiplying your stays, you multiply your benefits.
Use your points exclusively on the Internet
Very simply when you book you will be asked if you would like to pay a part of your bill with your points.
You can exchange your points once you have earned at least 10 points.
You need to send your request by email at least 10 days before your arrival date at the following address:cerise@exhore.frand you will receive a confirmation.
In the near future, we will also give you the possibility of echanging the points for gifts which you will be able to choose in our Cerise Gift catalogue.
Your account is updated according to the frequency of your stays.
It is available on line 24 hours a day.
All correspondence is by email.
You manage your personal data.
With your identification and password, you can:
- consult and manage your account.
- access the information of how you earned and spent your points.
- check that all your points have been credited and ask for regularization if necessary.
- update and change your personal information (address, Email, telephone).
- change your password.
- consult your present bookings.
